Payment Methods

Credit Card

We accept Visa, MasterCard, and American Express credit and charge cards as well as Visa and MasterCard branded debit and purchasing cards.

ACH Direct Debit

Automated clearing house (ACH) payments are a direct debit payment method. When you select ACH Direct Debit as your payment method, you will need to authenticate your organization's bank account to verify the payment. Please allow up to 5 business days for your payment to clear. Once your payment has been confirmed, we will notify you and ship your order.

To apply an ACH Direct Debit payment to your order, select the Bank Account option at Check Out. You will be prompted to connect your bank account and provide the account information to process.

Check

If you prefer to send a check for pre-payment:

• Complete your purchase in the online store.
• Select the Pay by Check option at checkout
• Mail your payment to:

Mendez Foundation
Accounts Receivable
200 Ottley Drive NE
Suite 200
Atlanta, GA 30324

Once we receive your check payment, we will ship your order and email a copy of your receipt to the email address on your account. Please allow 7 to 10 business days for mail delivery of your check payment and processing.

We will not send an invoice for pre-paid orders.

Purchase Order

Purchase-order billing is a limited credit accommodation available to approved institutional customers that have established purchasing and accounts-payable procedures. It is intended primarily for government agencies, public school districts, colleges and universities, and other established organizations that routinely issue formal purchase orders and pay supplier invoices under defined payment terms.

A purchase order is not a form of payment at checkout. It is both your organization’s authorization to purchase and a request for the Mendez Foundation to extend unsecured Net 30 credit.

Advance Approval Is Required

Your organization must be approved for a credit account before the Purchase Order option will be available at checkout. Creating a customer account, receiving a quotation, qualifying for tax-exempt status, submitting an online order, or sending us a purchase order does not constitute credit approval.

As part of our review, we may request information needed to verify: 

• Your organization’s legal identity and operating address
• The authority of the purchasing representative
• Your purchasing and accounts-payable procedures
• Billing and accounts-payable contacts
• Business or public credit information
• Trade or payment references
• Your anticipated order amount and purchasing history

Credit decisions are based on consistent business criteria and are made at the discretion of the Mendez Foundation. We may approve or decline an application, establish a credit limit, require prepayment for a particular order, or suspend or withdraw purchase-order privileges based on the information available to us, outstanding balances, or payment history.

Organizations that are not approved for purchase-order billing may complete their purchases by credit or debit card, cleared ACH payment, or check prepayment.

Submitting an Order After Approval

Approved accounts may use an official purchase order for orders containing at least $150 in merchandise before freight and applicable sales tax.

To submit an order:

1. Complete the order in the Too Good online store.
2. Select Pay with Purchase Order at checkout.
3. Enter the official purchase-order number.
4. Email a copy of the purchase order to customerservice@mendezfoundation.org.

Please complete the online order before sending the purchase order document.

The availability of the Purchase Order option does not guarantee acceptance of a particular order. Each order remains subject to verification of the PO, available credit, account status, product availability, and final acceptance by the Mendez Foundation. An order is accepted only when we send confirmation that it has been approved for processing.

Your order will ship once we have received a Purchase Order document from your organization. When we receive your Purchase Order document, we will review it, and once approved, we will process the order. We will contact you if we need additional information to process your P.O.

Purchase Order Requirements:

We accept official purchase orders issued through an organization’s authorized purchasing system. Purchase requisitions, requests for purchase, quotes, letters of intent, and other internal authorization documents are not accepted as purchase orders.

The Purchase Order must include:

• Organization’s complete legal name
• Billing address
• Shipping address
• Purchasing representative’s name, email address, and telephone number
• Accounts-payable contact and invoice email address
• Unique purchase-order number
• Too Good online order number or Mendez Foundation quotation number
• Itemized products and services, including item numbers, quantities, and prices
• Freight charges
• Applicable sales tax, or sufficient authorization to cover it
• Total authorized amount
• Evidence that the PO was issued by an authorized representative or purchasing system

The PO must authorize an amount sufficient to cover the complete order. Documents containing material discrepancies, incomplete information, contingent funding language, unacceptable payment terms, or restrictions that conflict with our sales terms may be returned for correction or may require prepayment.

Additional or conflicting terms printed on a customer purchase order do not modify the Mendez Foundation’s terms unless expressly accepted in writing by an authorized representative of the Foundation.

Once you have completed your order in the online store, email your Purchase Order documents to: customerservice@mendezfoundation.org.

Call 800-750-0986, Option 8 or email us if you have any questions about paying with a purchase order.

Order Invoices and Terms

We will issue an invoice after the approved order has shipped. Payment is due in full within 30 calendar days of the invoice date.

The organization named on the approved credit account and purchase order remains responsible for the entire invoiced amount. Its internal routing, reimbursement, grant, appropriation, or funding processes do not extend the payment due date.

An account may be placed on credit hold if:

• An invoice is past due
• The account’s approved credit limit would be exceeded
• Account or purchasing information cannot be verified
• A prior payment was returned or disputed
• The organization has not complied with the approved payment terms

While an account is on hold, new orders must be prepaid unless the hold is released in writing.

Submit your payment with the payment stub from your invoice to:

Mendez Foundation
Accounts Receivable
200 Ottley Drive NE
Suite 200
Atlanta, GA 30324

Questions about credit approval, purchase orders, or invoices may be directed to customerservice@mendezfoundation.org or 800-750-0986, Option 8.